Contact information

Business Information

Store Name: Emerald Shoes Ltd

Business Address:

190 Stamford Hill
London, N16 6RA
England, United Kingdom

Contact Details

Email: support@EmeraldShoes.shop

Phone: +44 20 8800 2176

Customer Service Hours

Monday – Thursday: 10:30 am – 6:00 pm

Friday: 10:30 am – 12:30 pm

Saturday: Closed

Sunday: 11:00 am – 5:00 pm

How We Can Help

You can contact us regarding:

• Product information and sizing

• Order status and tracking

• Shipping inquiries

• Returns and refunds

• Exchanges

• Payment-related questions

• General customer support

When contacting us about an existing order, please include your order number and any relevant details so we can assist you more efficiently.

Response Time

We aim to respond to all customer inquiries within 1 business day. During periods of high demand or public holidays, response times may be slightly longer, but we will make every effort to assist you as quickly as possible.

Thank you for choosing Emerald Shoes Ltd. We appreciate your business and look forward to serving you.